Receptionist / Front Office Coordinator

• Answer and direct incoming phone calls professionally and courteously.
• Greet patients, families, visitors, and referral sources with a welcoming and professional attitude.
• Receive, organize, and distribute mail and packages.
• Unpack and organize office and medical supply deliveries.
• Maintain a clean, organized, and welcoming reception area.
• Assist with filing, scanning, copying, and other administrative tasks.
• Schedule appointments and meetings as needed.
• Order and maintain office supplies.
• Assist clinical and administrative staff with daily office operations.
• Process incoming faxes and emails.
• Maintain confidentiality and comply with HIPAA regulations.
• Perform other administrative duties as assigned to support the office and clinical team.

• High school diploma or equivalent required.
• Previous receptionist or administrative office experience preferred.
• Strong computer skills, including Microsoft Office (Word, Outlook, Excel).
• Excellent verbal and written communication skills.
• Professional appearance and positive attitude.
• Reliable, punctual, and dependable.
• Ability to work independently and collaboratively as part of a team.

• Previous experience in a home health, hospice, or medical office setting.
• Exceptional customer service skills with a warm, professional, and compassionate demeanor.
• Excellent telephone etiquette and communication skills.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced healthcare environment.
• Proficiency with electronic medical record (EMR) systems is a plus.
• Experience handling confidential information in compliance with HIPAA regulations.
• Bilingual (English/Spanish) is a plus.

• Competitive hourly pay
• Paid time off
• Supportive and collaborative team environment
• Opportunities for professional growth and advancement
• Meaningful work serving patients and families in our community