Home Care Scheduler
Full Time • Reno
Are You Passionate About Helping Others?
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Job Title: Scheduler – Home Health & Home Care
Job Type: Full-Time
Reports To: Administrator for Home Care / Director of Professional Services for Home Health
Job Type: Full-Time
Reports To: Administrator for Home Care / Director of Professional Services for Home Health
Position Overview:
We are seeking an organized, detail-oriented Scheduler to join our growing home health and home care agency. This individual will be responsible for coordinating caregiver-to-client and clinician-to-patient schedules to ensure timely, quality care delivery. The Scheduler will serve as a vital link between our clients/patients and our field staff, supporting both clinical efficiency and client satisfaction.
We are seeking an organized, detail-oriented Scheduler to join our growing home health and home care agency. This individual will be responsible for coordinating caregiver-to-client and clinician-to-patient schedules to ensure timely, quality care delivery. The Scheduler will serve as a vital link between our clients/patients and our field staff, supporting both clinical efficiency and client satisfaction.
Key Responsibilities:
- Coordinate and schedule home care caregivers with appropriate patients based on location, availability, and care needs.
- Match caregivers with home care clients, ensuring compatibility and continuity of care.
- Maintain accurate and up-to-date scheduling records in the agency’s scheduling software and EMR.
- Communicate schedule changes promptly to staff, clients/patients, and management.
- Manage last-minute call-offs, cancellations, and rescheduling with efficiency and professionalism.
- Collaborate with the clinical and administrative team to ensure staffing meets the patients’ plan of care and agency protocols.
- Ensure compliance with state and federal regulations regarding staffing and service delivery.
Serve as the first point of contact for scheduling inquiries from staff and clients. - Maintain confidentiality of client/patient and employee information.
Qualifications:
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- 1–2 years of experience in home health, home care, or medical scheduling strongly preferred.
- Knowledge of home health regulations and scheduling software (e.g., Axxess, SmartCare, AlayaCare, or similar) is a plus.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to build rapport with staff and clients and resolve conflicts with professionalism and empathy.
- Proficient in Microsoft Office (Word, Excel, Outlook).
Work Environment:
This position is primarily office-based but may offer hybrid or remote scheduling flexibility depending on agency policy.
This position is primarily office-based but may offer hybrid or remote scheduling flexibility depending on agency policy.
Schedule:
Monday to Friday, 8:30 AM – 4:30 PM, with occasional on-call or after-hours coverage as needed. (May vary depending on needs)
Monday to Friday, 8:30 AM – 4:30 PM, with occasional on-call or after-hours coverage as needed. (May vary depending on needs)
Compensation & Benefits:
- Competitive hourly wage or salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and growth
Compensation: $17.00 - $19.00 per hour
Welcome to our family-run home care agency serving Northern Nevada! With over 70 years of combined medical experience, we are committed to providing in-home, compassionate, personalized care to you or your loved ones.
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Competitive Compensation
Flexible Scheduling
Health, Dental, Vision, Disability and Life Insurance
Incentive and Recognition Programs
We recognize and reward our best employees
Around-the-Clock Office Support
Generous paid time off
Extensive Paid Health Education and Care Training Programs
Career Advancement Opportunities
Employee Referral Program